Overview

We have been providing drinking water operator certification services for Tribal water operators in EPA Region 6 since 2003 and in EPA Region 8 since 2015 and are members of the Association of Boards of Certification. By administering these programs, we are able to target technical capacity at Tribal water systems. For more information on our program click here.

Our comprehensive program helps water systems meet compliance with the SDWA through the maintenance and distribution of sampling schedules and the development of tools and trainings that focus on compliance needs. We also assist with creating and maintaining sampling plans, providing public notification, and responding to violations or enforcement orders.

We assist community water systems in creating an annual CCR to inform customers about the quality of their drinking water through the distribution of a water quality data table that contains required language and violations. Training and one-on-one assistance helps each system finalize and distribute the CCR to their community and the primacy agency.

The SDWA requires a sanitary survey be completed at all PWSs at regular intervals to identify deficiencies that could impact public health. For this purpose, we developed and conduct a MBE that covers all 8 required elements of a sanitary survey, we help systems determine corrective action, and we assist them in documenting those actions to the primacy agency.

Level 1 and Level 2 Assessments are a requirement of the RTCR if certain trigger conditions occur. As a result, we provide both remote and on site assistance in completing a Level 1 Assessment; conduct Level 2 Assessments; identify deficiencies; help systems determine corrective action; and assist them in documenting those actions to the primacy agency.

As new drinking water regulations are promulgated, we collaborate with primacy agencies on an implementation pathway to ensure affected systems meet all new regulatory requirements. We then develop trainings and tools that give water systems the information needed to meet these new requirements, to stay in compliance, and to protect public health.

We provide one-on-one support and troubleshooting assistance in the operation and maintenance of public water systems. This assistance is tailored to meet the needs of each water system and can be remote or on-site. Any assistance provided is used as a hands-on opportunity for system personnel to increase their knowledge and skillset.

We provide many different types of training, both on-site and remote, that are designed to target capacity needs at water utilities. This can include trainings on Basic Math, Water Math, Water Operator Certification, Water Treatment, Distribution Equipment O&M, SDWA Regulations, Understanding Compliance Monitoring, and Sanitary Surveys.

Source Water Assessments (SWAs) are tools used to look at how susceptible drinking water sources are to contamination. They are the first step in developing a source water protection plan and implementing a source water protection program. We perform SWAs at ground water systems that provide a contamination susceptibility rating for both individual sources and the system as a whole.