Enterprise Resiliency Business Practice Benchmarking

This guide can assist water and wastewater utilities in improving their resiliency performance using business practice benchmarking. Guidance is provided on four enterprise resiliency practice benchmarking measures: 1) Recovery & Mitigation; 2) Emergency Response Planning; 3) Risk Assessment and Response Preparedness; and 4) Cybersecurity Preparedness. This guide is a companion to the Utility Resilience Benchmarking Index Worksheet.