{"id":4844,"date":"2020-08-07T15:36:32","date_gmt":"2020-08-07T15:36:32","guid":{"rendered":"https:\/\/swefc.unm.edu\/wlswitchboard\/?page_id=4844"},"modified":"2022-02-01T21:43:45","modified_gmt":"2022-02-01T21:43:45","slug":"home","status":"publish","type":"page","link":"https:\/\/swefc.unm.edu\/wlswitchboard\/","title":{"rendered":"Home"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.4.7&#8243;][et_pb_row _builder_version=&#8221;4.4.7&#8243; background_video_mp4=&#8221;https:\/\/swefc.unm.edu\/wlswitchboard\/wp-content\/uploads\/2020\/08\/Gauge-1.m4v&#8221; background_video_width=&#8221;100%&#8221; background_video_height=&#8221;100%&#8221; min_height=&#8221;359px&#8221; min_height_tablet=&#8221;211px&#8221; min_height_phone=&#8221;146px&#8221; min_height_last_edited=&#8221;on|phone&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.4.7&#8243;][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.4.7&#8243; 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background__hover_enabled=&#8221;on|hover&#8221;]<\/p>\n<h4 style=\"text-align: center;\"><\/h4>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.4.7&#8243;][et_pb_blurb title=&#8221;Audit Tools&#8221; _builder_version=&#8221;4.4.7&#8243; header_level=&#8221;h3&#8243; header_text_align=&#8221;center&#8221; header_text_color=&#8221;#ffffff&#8221; body_text_color=&#8221;#ffffff&#8221; body_line_height=&#8221;2.3em&#8221; background_color=&#8221;#2b87da&#8221; background_color_gradient_direction=&#8221;0deg&#8221; text_orientation=&#8221;center&#8221; background_layout=&#8221;dark&#8221; height=&#8221;75px&#8221; custom_padding=&#8221;18px||0px||false|false&#8221; link_option_url=&#8221;https:\/\/swefc.unm.edu\/wlswitchboard\/audit-tools\/&#8221; hover_enabled=&#8221;0&#8243; border_radii=&#8221;on|8px|8px|8px|8px&#8221; border_width_all=&#8221;2px&#8221; border_color_all=&#8221;#ffffff&#8221; box_shadow_style=&#8221;preset3&#8243; 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background_enable_color__hover=&#8221;on&#8221; border_width_all__hover_enabled=&#8221;on|hover&#8221; border_color_all__hover=&#8221;#2b87da&#8221; border_color_all__hover_enabled=&#8221;on|hover&#8221; box_shadow_color__hover=&#8221;rgba(0,0,0,0)&#8221; box_shadow_color__hover_enabled=&#8221;on|hover&#8221; background__hover_enabled=&#8221;on|hover&#8221;][\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.4.7&#8243;][et_pb_blurb title=&#8221;Apparent Water Loss Control&#8221; _builder_version=&#8221;4.4.7&#8243; header_level=&#8221;h3&#8243; header_text_align=&#8221;center&#8221; header_text_color=&#8221;#ffffff&#8221; body_text_color=&#8221;#ffffff&#8221; body_line_height=&#8221;2.3em&#8221; background_color=&#8221;#2b87da&#8221; background_color_gradient_direction=&#8221;0deg&#8221; text_orientation=&#8221;center&#8221; background_layout=&#8221;dark&#8221; height=&#8221;75px&#8221; custom_padding=&#8221;18px||0px||false|false&#8221; link_option_url=&#8221;https:\/\/swefc.unm.edu\/wlswitchboard\/apparent-water-loss-control\/&#8221; 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background_enable_color__hover=&#8221;on&#8221; border_width_all__hover_enabled=&#8221;on|hover&#8221; border_color_all__hover=&#8221;#2b87da&#8221; border_color_all__hover_enabled=&#8221;on|hover&#8221; box_shadow_color__hover=&#8221;rgba(0,0,0,0)&#8221; box_shadow_color__hover_enabled=&#8221;on|hover&#8221; background__hover_enabled=&#8221;on|hover&#8221;][\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.4.7&#8243;][et_pb_blurb title=&#8221;Comprehensive Water Loss&#8221; _builder_version=&#8221;4.4.7&#8243; header_level=&#8221;h3&#8243; header_text_align=&#8221;center&#8221; header_text_color=&#8221;#ffffff&#8221; body_text_color=&#8221;#ffffff&#8221; body_line_height=&#8221;2.3em&#8221; background_color=&#8221;#2b87da&#8221; background_color_gradient_direction=&#8221;0deg&#8221; text_orientation=&#8221;center&#8221; background_layout=&#8221;dark&#8221; height=&#8221;75px&#8221; custom_padding=&#8221;18px||0px||false|false&#8221; link_option_url=&#8221;https:\/\/swefc.unm.edu\/wlswitchboard\/comprehensive-water-loss-control\/&#8221; hover_enabled=&#8221;0&#8243; border_radii=&#8221;on|8px|8px|8px|8px&#8221; border_width_all=&#8221;2px&#8221; border_color_all=&#8221;#ffffff&#8221; box_shadow_style=&#8221;preset3&#8243; box_shadow_spread=&#8221;-7px&#8221; box_shadow_color_tablet=&#8221;&#8221; box_shadow_color_phone=&#8221;&#8221; box_shadow_color_last_edited=&#8221;on|desktop&#8221; text_shadow_style=&#8221;preset1&#8243; locked=&#8221;off&#8221; background_color__hover=&#8221;rgba(46,163,242,0.71)&#8221; background_enable_color__hover=&#8221;on&#8221; border_width_all__hover_enabled=&#8221;on|hover&#8221; border_color_all__hover=&#8221;#2b87da&#8221; border_color_all__hover_enabled=&#8221;on|hover&#8221; box_shadow_color__hover=&#8221;rgba(0,0,0,0)&#8221; box_shadow_color__hover_enabled=&#8221;on|hover&#8221; background__hover_enabled=&#8221;on|hover&#8221;][\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.4.7&#8243; custom_margin=&#8221;0px||0px||false|false&#8221; custom_padding=&#8221;0px||||false|false&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.4.7&#8243;][et_pb_divider color=&#8221;#2ea3f2&#8243; _builder_version=&#8221;4.4.7&#8243;][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.4.7&#8243;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.4.7&#8243;][et_pb_text _builder_version=&#8221;4.4.7&#8243;]<\/p>\n<h2>What is Water Loss Control?<\/h2>\n<p><span data-contrast=\"auto\">Water loss control is a comprehensive program that starts with understanding the nature of your current situation and works through prioritizing actions to control water loss.<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">A common first step in a water loss control program is a water audit.<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">The purpose of a water audit is to account for all the water\u00a0<\/span><span data-contrast=\"auto\">in the system.<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">It is based on the theory that all water supplied into the system can be accounted for\u00a0<\/span><span data-contrast=\"auto\">in various categories with the remainder showing up as \u201creal water loss.\u201d The audit starts by determining how much water is supplied, then subtracts out water that is billed to customers, water that is authorized for use but unbilled, water that is stolen from the system (water theft), water that is uncaptured due to inaccurate metering, and water that is miscounted due to data handling issues.<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">It is this remaining water that will be identified as \u201creal water loss\u201d in the audit and it represents water that is leaking from mains, services, and storage tanks.<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Three categories of water loss are identified in the audit, including real water loss as described above; \u201capparent water loss,\u201d which includes theft, inaccurate metering, and data handling errors; and authorized unbilled usage.<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">as water leaving the system either to a customer or through water leaks.<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">These three categories are called \u201cNon-Revenue Water\u201d\u00a0<\/span><span data-contrast=\"auto\">(<\/span><span data-contrast=\"auto\">NRW<\/span><span data-contrast=\"auto\">)<\/span><span data-contrast=\"auto\">\u00a0because they represent all the water the utility produces that is not generating revenue for the utility. The level of NRW, as well as the quantity of water in each category, can help guide the utility through what actions are most appropriate to take.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">It is important to remember that water loss control encompasses many activities within the utility and takes a team effort.<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">It includes such varied items as: pressure management<\/span><span data-contrast=\"auto\">;<\/span><span data-contrast=\"auto\">\u00a0meter testing, calibration, and replacement<\/span><span data-contrast=\"auto\">;<\/span><span data-contrast=\"auto\">\u00a0storage tank management<\/span><span data-contrast=\"auto\">;<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">leak detection; water main repair, rehabilitation, and replacement; asset management<\/span><span data-contrast=\"auto\">;<\/span><span data-contrast=\"auto\">\u00a0household side leak education; and many, many others. It is a good idea to create a water loss team to help guide your efforts and coordinate activities.<\/span><span data-contrast=\"auto\">\u00a0This team can help with auditing, data gathering, analysis, implementing<\/span><span data-contrast=\"auto\">\u00a0actions, and evaluating success.<\/span><span data-contrast=\"auto\">\u00a0<\/span><\/p>\n<p><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<h2>Why Should I Care?<\/h2>\n<p><span data-contrast=\"auto\">Water loss is important for many reasons.<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">It helps a utility ensure that its precious water resources are reaching their intended target<\/span><span data-contrast=\"auto\">:<\/span><span data-contrast=\"auto\">\u00a0the customers.<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">Any water that is leaking from pipes, service lines, and storage tanks increases the inefficiency and the cost of running the utility. While it may not be possible to reduce water loss to\u00a0<\/span><span data-contrast=\"auto\">zero, reducing losses to a minimum (whatever level that is for an individual utility) is very important.<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">In cases where water resources are scarce, it is even more important to address real water loss.<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-ccp-props=\"{}\">\u00a0<\/span><span data-contrast=\"auto\">In addition to the real water loss concerns, apparent losses also represent an opportunity to increase efficiency.<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">These losses represent money the utility is not receiving but might be able to.<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">If meters are more accurate, the customers will receive a bill that reflects\u00a0all of\u00a0their usage,<\/span><span data-contrast=\"auto\">\u00a0and the revenue to the utility may increase.<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">If the utility addresses theft concerns, the fairness across the customer base will be increased.<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-ccp-props=\"{}\">\u00a0<\/span><span data-contrast=\"auto\">Beyond the basics of increasing water and revenue efficiency, implementing a water loss control program can have many side benefits for a utility by identifying\u00a0<\/span><span data-contrast=\"auto\">weaknesses in the utility operation and management, such as missing policies and procedures.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-ccp-props=\"{}\">\u00a0<\/span><span data-contrast=\"auto\">No matter where the utility is located\u00a0<\/span><span data-contrast=\"auto\">or whether water resources are scarce or plentiful, a utility can benefit from implementing a water loss control program.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<h2>Working with the SW EFC on Water Loss Control<\/h2>\n<p><span data-ccp-props=\"{}\"><span data-contrast=\"auto\" class=\"TextRun SCXW254901053 BCX9\" xml:lang=\"EN-US\" lang=\"EN-US\"><span class=\"NormalTextRun SCXW254901053 BCX9\">The SW EFC has a long history of helping states, water agencies, and individual utilities understand and implement water loss auditing and control.<\/span><\/span><span data-contrast=\"auto\" class=\"TextRun SCXW254901053 BCX9\" xml:lang=\"EN-US\" lang=\"EN-US\"><span class=\"NormalTextRun SCXW254901053 BCX9\">\u00a0<\/span><\/span><span data-contrast=\"auto\" class=\"TextRun SCXW254901053 BCX9\" xml:lang=\"EN-US\" lang=\"EN-US\"><span class=\"NormalTextRun SCXW254901053 BCX9\">We can work under contracts, memorandums of understanding, memorandums of agreement, or cooperative agreements.\u00a0<\/span><\/span><span data-contrast=\"auto\" class=\"TextRun SCXW254901053 BCX9\" xml:lang=\"EN-US\" lang=\"EN-US\"><span class=\"NormalTextRun SCXW254901053 BCX9\">If you would like to work with the SW EFC on your water loss control project, please let us know and we<\/span><\/span><span data-contrast=\"auto\" class=\"TextRun SCXW254901053 BCX9\" xml:lang=\"EN-US\" lang=\"EN-US\"><span class=\"NormalTextRun SCXW254901053 BCX9\">\u00a0would be<\/span><\/span><span data-contrast=\"auto\" class=\"TextRun SCXW254901053 BCX9\" xml:lang=\"EN-US\" lang=\"EN-US\"><span class=\"NormalTextRun SCXW254901053 BCX9\">\u00a0happy to discuss such an arrangement with you.<\/span><\/span><span data-contrast=\"auto\" class=\"TextRun SCXW254901053 BCX9\" xml:lang=\"EN-US\" lang=\"EN-US\"><span class=\"NormalTextRun SCXW254901053 BCX9\">\u00a0<\/span><\/span><span data-contrast=\"auto\" class=\"TextRun SCXW254901053 BCX9\" xml:lang=\"EN-US\" lang=\"EN-US\"><span class=\"NormalTextRun SCXW254901053 BCX9\">We can be reached at\u00a0<\/span><\/span><a class=\"Hyperlink SCXW254901053 BCX9\" href=\"mailto:swefc@unm.edu\" target=\"_blank\" rel=\"noreferrer noopener\"><span data-contrast=\"none\" class=\"TextRun Underlined SCXW254901053 BCX9\" xml:lang=\"EN-US\" lang=\"EN-US\"><span class=\"NormalTextRun SCXW254901053 BCX9\" data-ccp-charstyle=\"Hyperlink\">swefc@unm.edu<\/span><\/span><\/a><span data-contrast=\"auto\" class=\"TextRun SCXW254901053 BCX9\" xml:lang=\"EN-US\" lang=\"EN-US\"><span class=\"NormalTextRun SCXW254901053 BCX9\">\u00a0or 505-277<\/span><\/span><span data-contrast=\"auto\" class=\"TextRun SCXW254901053 BCX9\" xml:lang=\"EN-US\" lang=\"EN-US\"><span class=\"NormalTextRun SCXW254901053 BCX9\">-0644.<\/span><\/span><span class=\"EOP SCXW254901053 BCX9\" data-ccp-props=\"{}\">\u00a0<\/span> <\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Water Loss Switchboard &nbsp;What is Water Loss Control? Water loss control is a comprehensive program that starts with understanding the nature of your current situation and works through prioritizing actions to control water loss.\u00a0A common first step in a water loss control program is a water audit.\u00a0The purpose of a water audit is to account [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-4844","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/swefc.unm.edu\/wlswitchboard\/wp-json\/wp\/v2\/pages\/4844","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/swefc.unm.edu\/wlswitchboard\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/swefc.unm.edu\/wlswitchboard\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/swefc.unm.edu\/wlswitchboard\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/swefc.unm.edu\/wlswitchboard\/wp-json\/wp\/v2\/comments?post=4844"}],"version-history":[{"count":19,"href":"https:\/\/swefc.unm.edu\/wlswitchboard\/wp-json\/wp\/v2\/pages\/4844\/revisions"}],"predecessor-version":[{"id":5493,"href":"https:\/\/swefc.unm.edu\/wlswitchboard\/wp-json\/wp\/v2\/pages\/4844\/revisions\/5493"}],"wp:attachment":[{"href":"https:\/\/swefc.unm.edu\/wlswitchboard\/wp-json\/wp\/v2\/media?parent=4844"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}