{"id":933,"date":"2021-01-13T20:56:09","date_gmt":"2021-01-13T20:56:09","guid":{"rendered":"https:\/\/swefc.unm.edu\/iamf\/?page_id=933"},"modified":"2026-06-03T17:28:18","modified_gmt":"2026-06-03T17:28:18","slug":"level-of-service-goals-resources","status":"publish","type":"page","link":"https:\/\/swefc.unm.edu\/iamf\/level-of-service\/level-of-service-goals\/level-of-service-goals-resources\/","title":{"rendered":"Level of Service Goals \/ Resources"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|tablet&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; positioning=&#8221;none&#8221; horizontal_offset_tablet=&#8221;&#8221; horizontal_offset_phone=&#8221;&#8221; horizontal_offset_last_edited=&#8221;on|tablet&#8221; custom_margin=&#8221;0px||||false|false&#8221; custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;&#8221; custom_margin_last_edited=&#8221;on|desktop&#8221; custom_padding=&#8221;0px|||0px|false|false&#8221; custom_padding_tablet=&#8221;|||25px|false|false&#8221; custom_padding_phone=&#8221;&#8221; da_disable_devices=&#8221;off|off|off&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover_enabled=&#8221;on|desktop&#8221; theme_builder_area=&#8221;post_content&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221; custom_padding__hover=&#8221;0px|||0px|false|false&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_text _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; text_font_size=&#8221;16px&#8221; min_height=&#8221;134.8px&#8221; custom_margin=&#8221;||83px|||&#8221; hover_enabled=&#8221;0&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h2>Resources<\/h2>\n<div class=\"et_pb_row et_pb_row_0\">\n<div class=\"et_pb_column et_pb_column_4_4 et_pb_column_0  et_pb_css_mix_blend_mode_passthrough et-last-child\">\n<div class=\"et_pb_module et_pb_post_title et_pb_post_title_0 et_pb_bg_layout_light  et_pb_text_align_left\">\n<div class=\"et_pb_title_container\">\n<ul>\n<li class=\"entry-title\"><a href=\"https:\/\/swefc.unm.edu\/home\/resource\/level-of-service-guidelines-categories-and-example-goals-for-water-systems\" target=\"_blank\" rel=\"noopener\">Level of Service: Guidelines, Categories, and Example Goals for Water Systems<\/a><span>\u00a0<\/span>\u2013 This document provides guidance on what information a system could include in Level of Service goals and how they should be measured.\u00a0 The document provides different categories a system might consider and provides examples within each category.<a href=\"https:\/\/swefc.unm.edu\/home\/resource\/level-of-service-guidelines-categories-and-example-goals-for-water-systems\"><\/a><\/li>\n<li class=\"entry-title\">\n<p class=\"entry-title\"><a href=\"https:\/\/swefc.unm.edu\/home\/resource\/example-level-of-service-goal-measurement-table\/\" target=\"_blank\" rel=\"noopener\">Example Level of Service Goal Measurement Table<\/a><span>\u00a0<\/span>\u2013 This example table is a companion to the Level of Service: Guidelines, Categories, and Example Goals for Water Systems document. It provides examples of how a system might track select level of service goals.<a href=\"https:\/\/swefc.unm.edu\/home\/resource\/example-level-of-service-goal-measurement-table\/\"><\/a><\/p>\n<\/li>\n<li class=\"entry-title\">\n<p class=\"entry-title\"><a href=\"https:\/\/swefc.unm.edu\/home\/resource\/level-of-service-importance-vs-urgency-matrix\/\" target=\"_blank\" rel=\"noopener\">Level of Service Importance vs. Urgency Matrix<\/a><span>\u00a0<\/span>\u2013<span>\u00a0<\/span><span data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" class=\"TextRun SCXW263859626 BCX0\"><span class=\"NormalTextRun SCXW263859626 BCX0\">Create a list of goals and write each goal individually on a sticky note. Gather the team at your system together and have them place each sticky note, either as a group or individually, in each square. You can decide if more than one sticky note can go in each square. Once this is done have a group discussion about where individuals put the goals and why they might be different. If you did this as a group, consider which goals were hard to place and why. This exercise will make your team think hard about which goals are more urgent and important and thus should be a priority for your system<\/span><\/span><\/p>\n<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p>&nbsp;<\/p>\n<p>We would like to add additional resources (case studies, level of service examples) on Level of Service. If you have free content that we can share, please contact us at <a href=\"mailto:swefc@unm.edu\">swefc@unm.edu<\/a><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Resources Level of Service: Guidelines, Categories, and Example Goals for Water Systems\u00a0\u2013 This document provides guidance on what information a system could include in Level of Service goals and how they should be measured.\u00a0 The document provides different categories a system might consider and provides examples within each category. Example Level of Service Goal Measurement Table\u00a0\u2013 This example table is a companion to the Level of Service: Guidelines, Categories, and Example Goals for Water Systems document. It provides examples of how a system might track select level of service goals. Level of Service Importance vs. Urgency Matrix\u00a0\u2013\u00a0Create a list of goals and write each goal individually on a sticky note. Gather the team at your system together and have them place each sticky note, either as a group or individually, in each square. You can decide if more than one sticky note can go in each square. Once this is done have a group discussion about where individuals put the goals and why they might be different. If you did this as a group, consider which goals were hard to place and why. This exercise will make your team think hard about which goals are more urgent and important and [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":920,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-933","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Level of Service Goals \/ Resources - Integrated Asset Management Framework<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/swefc.unm.edu\/iamf\/level-of-service\/level-of-service-goals\/level-of-service-goals-resources\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Level of Service Goals \/ Resources - Integrated Asset Management Framework\" \/>\n<meta property=\"og:description\" content=\"Resources Level of Service: Guidelines, Categories, and Example Goals for Water Systems\u00a0\u2013 This document provides guidance on what information a system could include in Level of Service goals and how they should be measured.\u00a0 The document provides different categories a system might consider and provides examples within each category. 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