Frank holds a Master of Public Administration from the University of New Mexico. Before joining the SW EFC, he worked at the Albuquerque Bernalillo County Water Utility Authority. In his position as the Chief Innovation and Performance Manager, he oversaw several utility management functions including strategic policy and planning, asset management, customer engagement, organizational culture development, and performance measurement and management. He is Chair of the AWWA Utility Benchmarking Advisory Committee and member of the Asset Management Committee.